By accessing and using the Mobile Application, Website, and services of Birat Cine Multiplex, the user accepts and agrees to be bound by these Terms and Conditions. Users are responsible for keeping themselves updated with any changes.

1. Accuracy of Information
   • Customers must provide correct and accurate information when using our services.
2. Tickets and Food Purchases
   • Tickets and food once purchased are non-cancellable, non-exchangeable, and non-refundable.
   • Tickets purchased are valid only for the specific cinema location selected at the time of purchase.
3. Age Requirements
   • Customers must be 18 years or above to register and purchase tickets through the Birat Cine Mobile App or Website.
   • Customers aged 15–18 may register and purchase tickets only with parental/guardian involvement and supervision.
   • Customers under 15 must be accompanied by an adult to purchase tickets and watch movies.
   • Individuals below 16 years will not be admitted for “A” rated movies unless otherwise stated in the censor certificate. A valid ID is required.
4. Admission Policy
   • A separate ticket is required for all admissions, including children. Infants are not permitted inside the theatre.
   • Children under 2.5 ft (lap children) are not allowed due to safety concerns.
   • All children must occupy their purchased seat throughout the movie.
   • Children 12 years and younger must be accompanied by an adult for U or PG rated movies.
   • Only individuals aged 16+ with valid ID may watch “A” rated films.
5. 3D Glasses
   • 3D glasses are provided for 3D screenings and must be returned before leaving the premises.
   • Customers are liable for charges in case of loss or damage to the 3D glasses.
6. Prohibited Conduct
   • Outside food and beverages are not permitted inside the premises.
   • Customers under the influence of alcohol or intoxicated will be denied entry or asked to leave.
   • Disorderly, aggressive, offensive, or disruptive behaviour will result in removal without refund.
7. Ticketing
   • Entry is allowed only with a valid ticket.
   • A duplicate ticket will be issued only if the customer can provide showtime and seat number.
   • Reserved tickets must be collected at least one hour prior to showtime. Uncollected reservations will be deactivated.
   • Customers must present their personal QR code when collecting reserved tickets.
8. Liability and Personal Belongings
   • Birat Cine Multiplex is not responsible for theft or loss of personal belongings.
   • Unauthorized recording of movies is strictly prohibited and may be punishable by law.
   • Birat Cine Multiplex is not liable for disruptions caused by force majeure, including natural disasters, civil unrest, emergencies, or events beyond control.
9. Screenings and Content
   • Birat Cine Multiplex may include trailers, advertisements, or informative content before the movie, which may extend total screening time by up to one hour.
10. General
    • Decisions made by Birat Cine Multiplex management are final and binding.
    • Rights of admission are reserved.
    • Ticket holders must comply with all policies laid down by management.
    • Acceptance of Terms & Conditions during signup or ticket purchase includes consent to cookie usage on our website and app.

Child Policy

• Every individual requires a separate ticket.
• Children under 2.5 ft (lap children) are strictly not permitted.
• Children must remain seated in their allocated seat throughout the show.
• Children disturbing other guests will be asked to leave along with their parent/guardian. No refunds will be issued.

By purchasing a ticket, the customer acknowledges and agrees to abide by the Terms and Conditions of Birat Cine Multiplex.

By using our website and services, you agree to our Terms & Conditions.